Returns

If your plant is damaged or does not meet your expectations, please contact our customer service . Send us an e-mail

You have 14 days to return your purchase. Full payment, including standard shipping costs, will be refunded once we receive the products.

The return costs are for your own account.

Please note: damaged products due to poor handling may be subject to different rules.

Pack your products carefully and use the original packaging. Combine products in one box if possible and close the box with recyclable tape. Add your name and order number to the return shipment and send the track & trace link to our customer service.

Return address:

Intenz
Oudendijkseweg 5
2481 KE Woubrugge
The Netherlands

Please note: damaged products due to poor handling
different rules may apply.